One-Stop Service: From R&D to After-Sales

focusing on power testing solutions, and have successfully cooperated with nearly ten thousand enterprises.

How to solve this pain point

Pain Point

Many buyers face difficulties when suppliers only handle sales but not installation, training, or after-sales service. This leads to delays, higher costs, and frustration during project execution.

Our Solution

Musen Electric provides complete one-stop service: design, manufacturing, calibration, inspection, delivery, and lifetime after-sales support. Our engineers can travel for on-site installation and commissioning, while remote guidance is always available. Spare parts are stocked for quick replacement, and service response is guaranteed within 24–48 hours.

Customer Benefit

Clients enjoy hassle-free cooperation with a single supplier covering the entire process. Projects are completed faster, with reduced downtime and guaranteed technical support. Long-term service ensures stable performance and worry-free operation.

With over 30 years of experience, Musen Electric delivers certified, customizable, and reliable high-voltage testing solutions that are trusted by more than 2,100 global clients. From the first consultation to lifetime after-sales service, we ensure every project is handled with quality, transparency, and long-term support.
  • Our cooperation process is designed to make international projects smooth, efficient, and worry-free.

    1. Requirement Analysis
      We start by carefully understanding your needs — including technical parameters, voltage/current ranges, application scenarios, compliance standards, and local regulations. This ensures we design solutions that match your project perfectly.

    2. Customized Proposal
      Based on your requirements, our engineers prepare a tailored proposal with clear specifications, compliance certificates, and optional OEM/ODM options (logo, packaging, multilingual interface, plugs for different regions).

    3. Production & Quality Control
      Manufacturing takes place in our 12,000 m² modern facility with advanced production lines and an 800kV high-voltage lab. Every unit undergoes strict inspection, calibration, and type tests before delivery, with ISO9001, CE, FCC, and RoHS certificates provided.

    4. Delivery & Installation
      We guarantee on-time shipment with export-ready packaging that meets international standards. For installation, customers can choose remote video guidance or on-site support from our experienced engineers.

    5. Training & After-Sales Support
      To ensure smooth operation, we provide free training sessions, detailed video tutorials, and lifetime technical support. Spare parts can be quickly supplied, and our engineers remain available for troubleshooting, calibration, or inspection assistance.

Solution Process at a Glance

With 29 years of experience specializing in comprehensive high-voltage electrical testing solutions, we’ve earned global recognition.

01

Consult

Understand project requirements, technical parameters, and compliance standards.

02

Customize

Provide tailored proposals with clear specifications, certifications, and OEM/ODM options.

03

Produce

Manufacture in certified facilities with strict quality control and high-voltage testing.

04

Deliver

Ensure safe, on-time global delivery with professional installation guidance.